Safely Delivering Meals That Make Mom Proud
PurFoods takes cold chain management to the next level
The smell of slow-roasted meats drowning in the perfect combination of sauce and spices, freshly-baked breads, perfectly-seasoned steamed vegetables—there’s nothing like a home-cooked meal. It’s that wholesome blend of nutrition and comfort that co-founders Rick and Barb Anderson aimed to craft when they cooked up PurFoods, a leading national provider of refrigerated, home-delivered meals and nutrition services for people who strive to live independently, patients recovering at home or those managing a chronic disease. For Reggie Graeve, PurFoods director of logistics, ensuring that the high-quality prepared meals make it into customers’ refrigerators takes more than a few special ingredients.
“The greatest challenge in home-delivered food service is getting the packages into clients’ hands directly. Having people present to receive the package ensures the meals are able to get into their refrigerator in a timely and safe manner,” he explained. “In cases where a package is left at a residence, there is no way to determine how long it will be until the client takes the food into his or her possession and places it into a temperature-controlled environment. If the food sits too long and temperatures rise above 40 degrees, the food becomes unsafe to consume.”
After the meals are prepared in PurFoods’ USDA-certified kitchens, using locally-sourced ingredients where available, and packaged up using state-of-the-art flavor-lock technology, under the lovingly-named Mom’s Meals brand, the meals are entrusted to Great Dane’s Johnson R-Series refrigerated truck bodies. This lightweight reach-in provides superior thermal efficiency and durability while reducing overall weight. Its low ground-to-floor height helps reduce injuries and lets drivers quickly identify products at ground level.
Thermo King V-300 and V-320 reefer units pair with the truck body to ensure proper temperature management, while a telematics solution allows Graeve to track all of PurFoods’ vehicle locations, driver behaviors and cargo bay temperatures.
“We receive an alert notification at the office anytime a cargo bay rises above the safe temperature zone,” Graeve said. “We have supplemental refrigerated vehicles strategically placed around the U.S. If there is a breakdown issue with a truck or cargo bay, we can quickly get the product transloaded onto the supplemental vehicle and safely ensure clients receive their meals on the date we told them they would.”
For added cold chain insurance, PurFoods has also partnered with 46 cross dock cold storage services across the country where trucks are loaded to make anywhere from 30 to 80 deliveries a day.
“We let our clients know approximately what time we will be arriving to make delivery to help ensure they are present to take the food into their possession,” he said. “We used only asset-based refrigerated carriers to ensure we know our transportation partners well and are comfortable with their refrigeration during transport qualities.”
For almost 20 years, PurFoods has been refining its dedication to quality and safety in home-delivered food service. Leveraging the latest equipment technology, Graeve and the PurFoods team keep their high-quality products safe and their deliveries punctual (making mom even prouder) to ensure that their customers experience the comforting, smile-inducing experience of a wholesome, home-cooked meal.