JRTB Named Dean Foods Fleet Maintenance Supplier of the Year
The Dean Foods Company recently singled out Johnson Refrigerated Truck Bodies (JRTB) to receive the Dean Foods Fleet Maintenance Supplier of the Year Award. This prestigious award is presented once a year at a special event where key suppliers present their latest products, technology and services to Dean's fleet managers.
Above and Beyond Expectations
According to Marvin Psalmond, Senior Director of Fleet Maintenance at Dean Foods, "We distribute wholesome, great-tasting dairy products to 150,000 locations across the U.S., so food safety is of the upmost importance," he said. "Our customers depend on prompt delivery, so if a unit goes down, the integrity of the product and the quality of our service could be compromised. It is essential that our suppliers be available should a problem arise." While there is no fixed formula for determining the recipient of the award, Psalmond stated, "At the annual workshop, we take a retrospective look at the year and select the company we feel has gone above and beyond to provide Dean Foods and our customers with seamless support, including service, training, warranty coverage, and product maintenance."
Johnson's Senior Director of Aftermarket, Rob Cherry, accepted the award on behalf of JRTB, stating, "This distinguished award represents a true team effort by all of us at Johnson Truck Bodies. Every one of us works hard to earn the trust of our customers, doing what it takes to keep fleets performing at the level they expect. Dean Foods is a highly valued partner with a large and complex distribution network. They operate 24/7, but when they call we make every effort to be there for them day or night."
Performance and Innovation
JRTB strives to meet and exceed these expectations, delivering high-performing products, customer service and innovation at a competitive price. Dean Foods operates approximately 4,000 highly specified truck bodies built specifically to protect and insulate. "Most of these are 21-ft. medium-temp milk bodies or low-temp ice cream bodies," said Cherry. "We're honored to accept this award and look forward to a long partnership with Dean Foods."